Customers are responsible for any applicable shipping and handling charges.
"Any" package that are returned or shipped with incorrect shipping information by the customer will be subject to additional shipping charges.
We do not accept P.O. Boxes as a shipping address except to those shipping to Puerto Rico or Hawaii.
We do not guarantee that all the requested items are in stock and may ship without any notification. Please leave us a comment if you need to be notified.
The store credit will be issued to customer's account with any out of stock items or adjustment of shipping fee.
We are not responsible with any lost package with no signature required on delivery.
For International orders, Customer's will be held responsible for any restrictions with their Country's International shipping policies. We highly recommend researching the details for the most current and up-to-date restrictions before placing an order as the customer will be held responsible for any additional charges resulting from returned packages.
Unfortunately, we do not offer exchanges/replacements at this time for any damage/non-damage returns but you can use the store credit that will be refunded to your account to repurchase the items! Any returns will be issued as a store credit to the Customer's account.
Customers must email us at: firstname.lastname@example.org within 7 days of receipt along with the order number and the item number(s) for any damaged items to get a Return Merchandise Authorization (RMA) number and further instructions on returning the damaged items. Any return without a Return Merchandise Authorization Number (RMA) and copy of the invoice will not be eligible for return!
There will be a 30% restocking fee for any non-damaged item returns and/or cancellation on processed orders.
Customers are responsible for shipping fees on non-damaged item returns.
We offer shipping reimbursements on returns for damaged items but the reimbursement amount may vary. Please use only USPS First Class Mail for any returns as we will not be responsible for any signature confirmation or shipping fees exceeding our reimbursement amount we have advised via our RMA reply e-mail.
Returned items that have missing parts and/or original packing will not be eligible for return!
A copy of the invoice must be included in the package being returned with the damaged/non-damaged item numbers circled/highlighted along with a brief description explaining the reason for return.
Please follow all the rules for returns as Wona Trading Inc. will not be responsible for anything returned without the proper procedures taken. Thank you.
Wona Trading, Inc. is a fast growing Wholesale Fashion Jewelry, Fashion Jewelry Wholesale, Wholesale Jewelry, Jewelry Wholesale, Wholesale Fashion Accessories, Wholesale Costume Jewelry, Costume Jewelry Wholesale, Wholesale Accessories & Scarves Importer/Exporter that specializes in custom jewelry in the fashion district. Founded in 2004, our company's continued pride is in offering quality products at competitive prices. Committed to supplying our customers with the latest trends, we provide a wide range of seasonal and stylish selections. Our success is largely based on outstanding long-term relationships that build trust and reliability with our customers.
Our professional website team is always here to assist you along the way to make your shopping easy and convenient. We are always making daily updates and making sure our website is running in a safe and secure mode. We are always providing discount rates at the most competitive prices with seasonal promotions. We are always open for new suggestions, requests and comments. Please keep up with our social media networks for daily updates and to see the most popular items.
Surpassing the expectations of our customer's needs is our greatest professional mission. Feel free to stop by our showroom, located in the heart of New York, to speak with a representative and to experience the euphoria of shopping that we promise.